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On this page: Status FAQ Contact Support Service Status:
You may need to refresh this page in your browser to see the latest statusMarch 14, 2008 - Usermail.com (only that domain) Webmail has changed from imap.usermail.com to webmail.usermail.com. We have done our best to make this change transparent, but the change may cause some browser stored passwords or addresses to need to be reentered. Please contact us using the form below if you have any difficulty. Status older than two weeks is available on the Status Archive page Usermail.com Blog for customers
Feel free to post your ideas, feature requests, tips for new users. Please visit http://imap.usermail.com/wordpress/ FAQ
I am nearing the end of my 30 day trial period. Where do I go to pay my $19.95 yearly fee? Please visit www.usermail.com/payment.htm How much space am I allowed? There is a soft limit of 500 megs for each account. What is the size limit on attachments? 15 megs How do I change my password? Please visit the account management area at http://www.usermail.com/myaccount.htm. What does Usermail do in order to prevent spam? Usermail.com uses a number of private filters configured on the server as well as subscribing to the following Blacklists:
Please visit www.usermail.com/ie.htm for instructions. How do I setup Microsoft Outlook? Please visit www.usermail.com/outlook_2003.htm for instructions. Why am I getting an error when trying to send mail? There are a few ISP's that do not allow access to a third party SMTP server. Prodigy and many of the free ISP's are examples of this. If this is the case, you can use your ISP's SMTP server to send or configure your client to send over port 2525. When I try to log in to my account I get a "Password does not match" error, why? Make sure to use lower case letters for your username when logging in. For example if your account is Support@usermail.com, your username would be: support Keep in mind though that you password is Case Sensitive! Customer Support
Please use this form for questions about service and/or your account. |
